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Tata Play

Tata Play

www.tataplay.com
What is your customer experience with Tata Play?

Tata Play Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tata Play has a 1.6 star rating from 294 reviews with most consumers dissatisfied; 89% unfavorable and 5% positive. Pros noted: good picture quality. Cons: worst customer care, frequent refund and exchange issues, high price level, many requests for refund and unresolved complaints.

Positive Feedback

Picture quality and provider brand are occasionally praised despite widespread service problems.

Negative Feedback / Risk Areas

  • Persistent issues with customer service and unreachable support reflecting common Tata Play customer complaints.
  • Billing and recharge failures, payments deducted but accounts remain deactivated.
  • Technician no-shows, long delays for repairs or installations.
  • Refunds, cancellations and subscription changes often unresolved or slow.

Key Takeaways for Future Customers

  • Check recent Tata Play reviews before subscribing and verify dealer promises.
  • Expect potential delays in refunds and challenging customer service interactions.
  • Confirm auto-pay and subscription settings to avoid unexpected plan changes or billing issues.
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Media from reviews

Tata Play - Recharge is done but still showing to pay
Tata Play - Msg showing that some file going to download donot switch of your boxTata Play - Msg showing that some file going to download donot switch of your... - Image 2Tata Play - No serverTata Play - Need to talk to customer care personsTata Play - Need to talk to customer care persons - Image 2Tata Play - Poor service even complaining for last four months
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Show reviews that mention
tata setup box service recharge customer box issue number sky channels
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DILIP V Rty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Liverpool, England

Upgraded netflix

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I have upgraded the Tata Bing plan of Netflix from BASIC to PREMIUM. And want the upgrade now (today) as the message says it would upgrade from 26th January.

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Pros:
  • Good quality

Preferred solution: netflix premium upgrade today

Anonymous
map-marker Lusaka, Lusaka Province

Hi Tata

Am in Zambia, i wish to have a what's app line i can talk to someone please. hope to work with your office. am waiting for your replay

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Arwen Svm

Recharge is done but still showing to pay

Tata Play - Recharge is done but still showing to pay

I have payed the bill but it is showing again to recharge n i can't contact to any of ur call center

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Inba S Ofi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk to customer care persons

Tata Play - Need to talk to customer care persons
Tata Play - Need to talk to customer care persons - Image 2

Recharged three days before itself but not viewing any channels. Very worst service yet. Can't explain anything.

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Loss:
$200

Preferred solution: Full refund

Stepfanie Cql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to take back my old number

Hi sir I was used Tata mobile number 929395**** I need to take back this number please can u solve my issue

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Resolved
Suraj R Xoz

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Verified Reviewer

Resolved: Can't watch any any channel even recharge 400 rs the screen says that ur channel is deactivated.so pls unlock my channel.pls user tata sky. My. Sub.i.d.is. 118********

Updated by user Dec 22, 2024

Company fixed the issue and I have been provided with apology. Thanks for your support n hoping more best supports in future. User

Original review Dec 15, 2024

My channel has not been activated despite recharging after a long period of time, at least a 3-year gap. I recharged it now, but it has been inactive since 2001, and it is now 2024.

Despite recharging, my screen still displays that all my channels are deactivated. Please activate all my channels.

My subscription ID is 118134****. Thank you.

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User's recommendation: Hoping for best service in future.

Joceline Lby

Msg showing that some file going to download donot switch of your box

Tata Play - Msg showing that some file going to download donot switch of your box
Tata Play - Msg showing that some file going to download donot switch of your... - Image 2

After completion of 66,% against restart from 0 download। Already it's completed 66% 7 times but 100% not completed

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User's recommendation: Still not issue resolved

Monti Ozl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need reinstalling at new address

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Just a small request to please have a quick option to cancel the orders done by mistake so we dont have to wait to make a new request

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Haylee Qbe

No server

Tata Play - No server

No server. Facing issue since long. Need engineer visit visit for permanent solution.

Please help on priority

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Bhumika K Wrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change my number

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Sri i recently changed my number, could you please register my new number my old number is 897862**** and my new number is 950248****.

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Anonymous
map-marker Coimbatore, Tamil Nadu

Poor service even complaining for last four months

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Tata Play - Poor service even complaining for last four months

I registered a complaint about my TV not working properly in the month of December. We did get three times the technician, but of no use .

TV will work for two days but later the TV channels are not seen . Now after complaining so many times , no one comes to visit us

My TV suddenly stops n blackout

My consumer no or id is 103786****.

I am in Chennai

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User's recommendation: One should not take TATA TV , useless service

avinash s Ehp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

I called customer care tata sky.

He didn't solve my problem and deney to give senior mail id or company mail id.

He didn't told his full name and told me I can't give my senior mail id or my full name.

He person very roodly spoke with customer.

And told network issue we can't solve.

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Jaleal Ioj

Unable to work my tata play

Subscriber ID: 141629****

Current Balance: 210.39

Recharge due date: 17-Jan-2025

Monthly charges: 268

account not working

View full review

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A Z.Khan C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Call to customer care number but nobody is picking up phone since 3days and no. Reply by the end of tata play

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Set up box is not working while it was changed in March 2025 and tried to connect with customer care for resolving the same issue.

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Vishwas C Yjj

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Verified Reviewer

Settopbox not working

Please sent person for setup box repair work process and you Please conform feed back reply waiting yes or no

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Anonymous
map-marker Mumbai, Maharashtra

I m been cheated by your dealer..and I m not happy with your service

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Most of the free channels are been blocked and asking to pay or buy same channels ..

I m not happy with your channels

I feel I m cheated by your dealer or tata sky

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User's recommendation: I will be not suggest to but this tata sky anyone

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